Question 1

What exactly does Scale Mint do for me?

Accepted Answer

We build and run your full marketing and sales follow-up operation: pipeline, missed-call text-back, two-way SMS, follow-up sequences, automated review requests, and your online presence across Google, Facebook, and Instagram. We configure everything for how your crew runs, train you on it, and keep it running every month. The marketing and the team behind it.

Question 2

Are you a marketing agency or a piece of software?

Accepted Answer

Neither exactly, and that's the point. Agencies run ads and send a report. Software gives you a login and a help center. We do both sides: we run the marketing — ads, SEO, and website — and we own the sales process that turns those leads into booked jobs. Automated follow-up, missed call text-back, and either a trained AI setter, a plugged-in sales rep, or your own team trained to close. Marketing without a sales process behind it is just expensive noise. That combination is the actual offer.

Question 3

How is this different from hiring a marketing agency?

Accepted Answer

Agencies run ads and send a monthly report. The day you stop paying, the leads stop and you have nothing left. With Scale Mint, you own the pipeline, the follow-up sequences, and the contacts. When you're ready to add ads, they feed straight into the sales process we already built.

Question 4

How fast can I get up and running?

Accepted Answer

3–5 days for most clients. We move fast because we've built this for multiple service businesses and know what to configure first.

Question 5

Do I need any technical knowledge?

Accepted Answer

No. We set everything up, record a training call walking you through it, and you can text or call when you have a question. If you can send a text, you can use this.

Question 6

Can I cancel anytime?

Accepted Answer

Yes. Month-to-month, no long-term contract. We keep clients because the results are there, not because of fine print.

Question 7

How much time does this actually take on my end?

Accepted Answer

Not much. Follow-up, reminders, and review requests all run automatically once we build it. Your job is to answer the phone and show up to the job. Ours is to make sure it keeps ringing.

Question 8

Do I have to sign up for all of your services?

Accepted Answer

No. We start with what makes sense for where you are. Some clients begin with just the CRM and follow-up, then add ads or SEO once the foundation is solid. We'd rather do three things well than sell you six and do none of them right.

Question 9

Do you guarantee a certain number of leads?

Accepted Answer

No, and be skeptical of anyone who does. Lead volume depends on your budget, your market, and what you charge. What we do is give you a realistic range on the call and show you the actual numbers behind it.

Question 10

What happens if I don't see results?

Accepted Answer

You don't pay us. We're not going to keep taking money from someone we're not making money for. That's not how we operate.

FAQs.

See how it works for your business.